Amazon Global Program

About Customs, Duties, and Taxes

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a shipment. As the importer of record, you or the party to whom you are shipping may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID. Countries that require an identification number include: Argentina, Bolivia, Brazil, Chile, China, Dominican Republic, Ecuador, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey. You have the option to save an identification number with a shipping address by editing an address in the My Shipping Addresses portion of My Account.

Import Fees Deposit

The Amazon Global Program offers customers a unique service: duty and tax estimation during checkout and customs clearance on your behalf for certain eligible countries. When products are shipped to the eligible countries using eligible ship options included in the Amazon Global Program, an Import Fees Deposit will be estimated and collected for the shipment. With your authorization, such funds will be used by the carrier or another agent to pay the Import Fees on behalf of you (or the recipient's behalf) to the appropriate authorities of the destination country. (See detail below).

Click on the link below for answers to further questions about the Import Fees Deposit and applicable Terms and Conditions.

Which products does the Import Fees Deposit apply to?

Items sent to eligible countries via Priority International Shipping will have an estimated Import Fees Deposit applied to the order. The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

What if the actual Import Fees are less than the Import Fees Deposit I was charged?

If the actual Import Fees (paid by carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you will automatically be refunded the difference to the payment method you used for the order. You will receive a notification e-mail to confirm the amount of the refund. The process takes 60 days from the shipment date.

What if the actual Import Fees are more than the Import Fees Deposit I was charged?

For items sold by Amazon Export Sales, Inc., you will not be charged any additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated.

How do you estimate the amount of the Import Fees Deposit?

The Amazon Global Program uses software to determine the estimated duties, taxes, and fees associated with each item in the order for the destination country selected during the checkout process.

How can the estimated Import Fees Deposit differ from the actual import duties and fees payable?

The Import Fees Deposit is an estimation of the taxes and duties that may apply and is not an actual calculation of the taxes and duties. In addition, customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of entry. Also, classification of goods in various countries and regions may be different.