MYHABIT

International Shipping

We are pleased to offer priority international shipping to 50+ countries for a $25 flat rate, and expedited international shipping to selected countries at a $15 flat rate. In some instances, products from different categories, especially furniture, rugs and oversize décor items, may need to be separated into multiple shipments. You will be able to see on the checkout page if the products you have selected will be subject to an additional fee for these multiple shipments. Please contact member services if you have questions about which rates will apply to your order.

International shipping rates do not include import taxes, customs duties and fees. Available products and fees may vary depending on the delivery address for your order. Product detail pages will indicate which items may not be shipped outside of the U.S. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits.

• Restrictions
• Limitations
• Privacy
• Returns & Replacements
• Customs, Duties and Taxes
• Import Fees
• Terms and Conditions (Import Fees)
• Shipping Times by Country

Restrictions

Some products in the following categories:

• Apparel, jewelry, shoes, watches, handbags, eyewear, beauty, baby products, books, toys, home and kitchen
  

Can be shipped to the following countries:

• Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Korea Republic of, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom.

All products shipped to these countries via Priority International Shipping or Expedited International Shipping are included in the Amazon Global Program and an import fees deposit is collected on them.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from MYHABIT, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements

The above terms (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form accessible on the left side of this page.

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from MYHABIT, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

USING A FREIGHT FORWARDER

Using a freight forwarder to ship items internationally may result in complications not covered by MYHABIT. If a freight forwarder is used, the following terms will apply:

MYHABIT will not be responsible for damage or loss that occurs to goods after they are delivered to the freight forwarder. This means that MYHABIT is not able to provide a replacement of, or refund for, any goods delivered to a freight forwarder. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by the freight forwarder will be your responsibility.

You (or the freight forwarder if you so designate) become the exporter of the goods and are solely responsible for compliance with all export and import regulations, including all U.S. export regulations and the import regulations of the destination country. MYHABIT must not be listed on any export or import documentation (e.g., import or export declarations, invoices, packing lists, etc.).

MYHABIT products that are exported by you through a freight forwarder may be returned to MYHABIT, provided that you are responsible for all the costs associated with returning the goods to the U.S. In addition, you become the exporter and importer of record of the shipment; title and risk of loss transfer to MYHABIT upon receipt of the goods at MYHABIT's fulfillment center.

Shipping Times by Country

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Delivery Estimates to Eligible Countries

*Canada specific instructions:

How will I know what was actually paid to Revenue Canada and who do I contact for documentation?

Canadian customs clearance for most retail purchases from MYHABIT is done through the Low Value Shipment (LVS) process. Information regarding duties and taxes paid to Revenue Canada is available from the carrier. Please contact the carrier directly with your order number and carrier tracking ID which is available on the shipping label or in Your Account.

Priority Shipping:

• UPS
  800-PICK UPS (800-742-5877)
  www.ups.com
  
• DHL
  800-225-5345 (inside Canada)
  905-452-5900 (outside Canada)
  www.dhl.com
  

The carrier contacted me for additional information to process the customs clearance. Why do they need this?

Shipments valued over CAD 1600 per Revenue Canada regulation require a formal clearance. To process a formal clearance, the carrier requires a Power of Attorney signed by the importer. The carrier will provide the necessary paperwork to the importer. There is no additional fee for this service.