Shipping & Returns

Standard U.S. Shipping

Delivery Methods in the U.S.

International Shipping

Return Shipping Fees & Policies


Standard Shipping

Standard Shipping is $3.99 per order in the U.S. with Free Shipping on orders $99 and up. For purposes of calculating the Standard Shipping fee, orders exclude the purchase price of MyHabit gift cards and any taxes, shipping & handling, gift-wrap fees and service charges. Available delivery speed depends on whether the product is in-stock at our warehouse or shipped from a manufacturer. Delivery upgrades are available for many locations for most items. Certain items, like furniture and large or heavy items, may require door-to-door or enhanced delivery and incur extra delivery charges. Orders containing multiple items may be split up into different shipments to get you your items faster and these multiple shipments may be subject to an additional fee.

Delivery Methods in the US

Delivery Method

Speed

Fee

Ready-to-Ship Standard Shipping

Usually delivered within 4-6 days.

Free on orders $99 and up; $3.99 for orders below $99.*

Extended Delivery Standard Shipping

Usually delivered within 1-3 weeks. Why? We’re constantly on the lookout for incredible deals and, sometimes, these items take a little bit longer to arrive to you.

Free on orders $99 and up; $3.99 for orders below $99.*

Expedited 2-Day Delivery Upgrade

Delivered in 2 days. Only available on select items.**

$10.

Expedited Overnight Delivery Upgrade

Delivered overnight. Only available on select items.**

$20.

Door-to-Door

Delivered to your doorstep. Carrier will contact you within 72-hours of ship to set up delivery. 

$49. If your order includes multiple items, you may also be charged $3.99 Standard Shipping in addition to the $49 Door-to-Door delivery fee if your order less the Door-to-Door delivery item is under $99.*

Enhanced

Delivered inside your home or garage. Assembly not available. Carrier will contact you within 72-hours of ship to set up delivery.

$150. If your order includes multiple items, you may also be charged $3.99 Standard Shipping in addition to the $150 Enhanced delivery fee if your order less the Enhanced delivery item is under $99.*

* For purposes of calculating the Standard Shipping fee, orders exclude the purchase price of MyHabit gift cards and any taxes, shipping & handling, gift-wrap fees and service charges.
** Note that we do not ship on Saturday or Sunday and therefore orders received after 4:15 PM PT on Friday may take 1-2 days longer to arrive. Overnight orders placed by 4:15 PM PT on weekdays will arrive the next business day. For legal and safety reasons, we are only able to ship items containing hazardous or flammable materials (such as fragrances) via our standard shipping service.

Restrictions, Undeliverable Packages & Credit Card Charges

          

Shipping Restrictions

Shipments to Alaska, Hawaii, PO Boxes, and U.S. protectorates and territories (American Samoa, Guam, Mariana Islands, Marshall Islands, Micronesia, Palau, and U.S. Virgin Islands) will generally arrive within 3-7 business days of the ship date. Deliveries to APO or FPO addresses may take longer - up to 21 days from the ship date.

Deliveries of items containing hazardous or flammable materials (such as fragrances) may take longer due to legally mandated shipping requirements. In the event of service interruptions or failures caused by events beyond the control of MyHabit, packages will be delivered as fast as possible, but may take longer than the estimates above.

MyHabit reserves the right to discontinue any shipping promotion at its discretion.

Undeliverable Packages

When the carrier returns an undeliverable package to MyHabit, a full refund is issued for the items less the shipping fee. We are unable to re-ship orders that are returned as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order if the product is still available for purchase.

The U.S. Postal Service does not deliver to some addresses. If you have a PO Box address, it's best to use that for your orders. All orders with "PO Box" in the address are automatically shipped via U.S. Mail.

If the order is being shipped to a prison, there may be delivery restrictions associated with the items or shippers. These restrictions are determined by the penitentiary and may vary.

Most of our carriers make three attempts to deliver a package before it is deemed undeliverable. Packages that contain more than $1,299 in merchandise will always require a signature.

Charging Your Credit Card

We will not charge your credit card for any items until after they enter the shipping process. You will receive an e-mail notification once we have charged your credit card.

   

International Shipping

We offer priority international shipping to 65+ countries for a $25 flat rate per shipment, and expedited international shipping to selected countries at a $15 flat rate per shipment. Certain items like large furniture may incur extra delivery charges.International shipping rates do not include import taxes, customs duties and fees. Available products and fees may vary depending on the delivery address for your order. Product detail pages will indicate which items may not be shipped outside of the U.S. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits.

Restrictions on International Shipping

Apparel, jewelry, shoes, watches, handbags, eyewear, beauty, baby products, books, toys, home and kitchen products can be shipped to the following countries: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Korea, Republic of, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Uruguay, VenezuelaAll products shipped to these countries via Priority International Shipping or Expedited International Shipping are included in the Amazon Global Program and an import fees deposit is collected on them.

Limitations on Imports

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from MyHabit, the recipient is the importer of record and must comply with all laws and regulations of the destination country

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require the value of the gift item to be stated directly on the package.


International Returns

If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers.

Customs Duties and Taxes

Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches its destination country. Any additional charges for customs clearance must be paid by the recipient.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Using a Freight Forwarder

Using a freight forwarder to ship items internationally may result in complications not covered by MyHabit. If a freight forwarder is used, the following terms will apply:

MyHabit will not be responsible for damage or loss that occurs to goods after they are delivered to the freight forwarder. This means that MyHabit is not able to provide a replacement of, or refund for, any goods delivered to a freight forwarder. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by the freight forwarder will be your responsibility.

You (or the freight forwarder if you so designate) become the exporter of the goods and are solely responsible for compliance with all export and import regulations, including all U.S. export regulations and the import regulations of the destination country. MyHabit must not be listed on any export or import documentation (e.g., import or export declarations, invoices, packing lists, etc.).

MyHabit products that are exported by you through a freight forwarder may be returned to MyHabit, provided that you are responsible for all the costs associated with returning the goods to the U.S. In addition, you become the exporter and importer of record of the shipment; title and risk of loss transfer to MyHabit upon receipt of the goods at MyHabit's fulfillment center.


Shipping Time by Country

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.


Delivery Estimates to Eligible Countries